Technician
Closes: 2025/01/31
Job Title and Information
Post Title
Technician
Department
Refurb (Gauteng)
Job Purpose, Duties and Responsibilities of the Post
Job Purpose
The Technician is required to refurbish and repair multi-function printers (MFP), while mentoring the next generation of technicians. This role involves but is not limited to ensuring the quality consistency of the refurbished printers.
Duties/Tasks
- Manage the refurbishment processes from start to finish.
- Perform repairs, maintenance and installation of peripheral equipment.
- Lead hands-on training for learners and Junior Technicians.
- Write diagnostic reports for resolution.
- Accurately provide the information required on completion of any task.
- Troubleshoot and solve issues on the go.
- Managing orders and stock of new equipment, parts, and materials.
- Assist with safe receipt, storage, retrieval and timely dispatch of repaired goods.
- Ensuring prompt and accurate processing.
- Maintain in-depth product knowledge.
- Keeping abreast of the latest technologies and practices in the industry.
- Keep up with the latest tech trends.
- Required to work with customers, including training on products.
- Provide excellent customer support and service.
Job Specification
Essential Requirements of the Post
Knowledge & Experience
- Matric / Grade 12 – Essential
- IT Technician Diploma / Certification (E.g. A+; N+ or MCSE)
- Driver’s Licence and 1-year minimum driving experience – Essential
- Technical experience with MFP/printers (Canon preferred) – Essential
- Working experience on printer and copiers – Beneficial
- Strong understanding of Software and Programs
- Knowledgeable in Networking
Key Attributes & Skills
- Motivated and self-confident
- Forward thinking and demonstrating initiative
- Enthusiastic and well presented
- Ability to use manuals to troubleshoot
- Possess skills relevant to the job specifics, including education or experience and specialized technical training
- Good time management
- Ability to work independently
- Good communication skills to interact with learners, clients and management
Octopi Group is an equal-opportunity employer. All positions are advertised in accordance with the company’s Employment Equity Policy.
POPI Disclosure
The company commits to comply with Popi regulations when receiving all applications. This means that all information of applicants will be treated in a confidential manner and intended solely for shortlisting and selection processes. Please note that those CV’s not shortlisted will be discarded. Candidates are encouraged to only provide position specific information as per the job profile.